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Mistakes happen – thank you auto correct, quick fingers, or small keyboards. Many instructors and students erroneously believe that only the issuing Training Center can edit a claimed eCard. As a matter of fact, if you claim your AHA eCard and then realize that the name listed on the certification is not correct, you the student can correct this yourself.

How to view your claimed eCard

The following steps walk you through how to view an eCard you have previously claimed. This may be only a minute ago, and you have closed your browser window, or 1 year ago, and you need your certification to reflect your new name after a life event.

  • Visit the American Heart Association eCards Search page.
  • On the “Student” tab, enter your First Name, Last Name, and Email. Be sure the email address that you enter matches the one used to sign up for the course originally. Alternatively, if you have a copy of your eCard, you may enter your eCard Code at the bottom of the page.
  • Then click “Search.”
  • Next, answer your security question.
  • If all the information entered is correct, the next screen shows “My eCards.” If your eCard cannot be found, contact CSRE or the Training Center listed on your eCard to verify your information.

How to edit your name

On the page that shows “My eCards”, each card will have an “Edit” button next to the certification title. Click the edit button. Then make the necessary changes to your name, email, or phone number. You are required to choose a reason for the change.

Additionally, there is a small check box to apply this change to all of your active eCards.

Save the updates then view, share, or print a new AHA eCard. Please note some changes must be approved by the Training Center and will show as pending.

Here’s to your success!

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